Q&As Questions & Answers

Questions & Answers

Here are a few of the most frequently asked questions about Mystic Blue. If you need further assistance, or information that cannot be found on this site, please contact Mystic Blue Reservations toll-free, at 877.299.7783.

	Cameras	Menu
	Children	Reservations
	Cruise Route	Restrooms
	Dessert	Seating
	Dress Attire	Tickets
	Entertainment	Timing
	Gift Certificates	Views
	Handicap Accessible	Weather
	Passenger Terms & Conditions

May I bring my own camera on board?
Guests are more than welcome to bring their own camera for personal pictures aboard the ship. In addition, as you are boarding, the ship's photographer records the moment for your entire party. As you depart, you'll find your boarding photo ready for purchase.
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Are children allowed on the dinner cruise?
Children are welcome on the cruise; however, a child rate is not available for our dinner cruises. Children under 3 are complimentary and a 50% discount is offered for children between the ages of 3 and 11 on our Brunch and Lunch Cruises.
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What is our cruise route?
Weather permitting, Mystic Blue Cruises will travel South along the lake shore, past the Adler Planetarium, North to Montrose harbor, then returns South to Navy Pier. All the while, offering unmatched views of our world-famous skyline, from the Sears Tower, to the John Hancock, to the Museum Campus, Aon Center and more.
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How far off shore does the ship travel?
The ship is licensed to travel as far as 3 miles off shore, however, our cruise route typically remains only one mile off shore.
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Can I bring a birthday cake on-board?
Small cakes that do not require refrigeration are allowed to be brought on board. Your server can place the cake in our pantry until it is ready to be cut and served.
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What is the dress attire?
The attire is fun and casual, just like the boat.
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What kind of entertainment is on board?
Mystic Blue Cruises offers inviting dance floors and DJ entertainment aimed at pleasing your group. Please refer to the Entertainment Page for more details.
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Do you offer Gift Certificates?
Yes, Gift Certificates are available for purchase in increments of $50, $100, $250, and $500 or for any type cruise. Certificates for specific cruise types are not valid for holidays or special events.
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Is the Ship handicap accessible?
Yes, the Escapade Deck (our main boarding deck) is handicap accessible and our crew is available for assistance. Please indicate when making your reservation that you have handicap guests in your party.
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Do you offer vegetarian options?
Our Dinner, Lunch, Lake Breeze Dinner Lounge, and Moonlight menus all offer vegetarian options upon request. If you have any vegans in your party, please contact Mystic Blue Reservations toll-free, at 877.299.7783 to make special arrangements.
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Do you offer Kosher meals?
Yes we do offer a Kosher Meal option on our lunch and dinner cruises. We order from an outside establishment who delivers the meal to us fresh that day/evening. There is an additional $50.00 charge on top of the ticket price. The meal typically consists of a plated chicken dish with vegetables. We can do fresh fruit for your dessert option. Please contact Mystic Blue Reservations toll-free, at 877.299.7783 to discuss any kosher requirements at least 48 hours in advance of your event.
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I do not have a credit card. Can I make reservations?
Our main office is located at 401 E. Illinois Street, Suite 310, Chicago, Illinois, open Monday through Friday from 8:30am to 5:30pm. A reservation may be made at this location with either cash or money order.
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Are there restrooms on board?
Yes, restrooms are located on every enclosed deck on the ship.
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Is there pre-assigned seating?
As you board, our captain and marine crew will direct you to your deck. From there, our hostess will show you to your table(s). Reminiscent of ocean-going cruises, Mystic Blue offers cabaret style seating, which means you may be seated at a table with other guests.
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Where do I pick up my tickets?
Your tickets will be at the Mystic Blue Cruises Ticket Booth, located next to the ship. For your convenience, this booth opens at least one hour prior to the scheduled boarding time. Please bring a photo ID.
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What kind of security check is required when I pick up my tickets?
Your photo identification and reservation number are required at our Ticket Booth when picking up your tickets.
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What time does the boat leave?
Please refer to the Cruise Schedule Page for complete boarding and cruising schedules.
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What attractions/sites will I be able to see from the ship?
Please refer to the Cruise Route Page for details.
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What if it rains?
Mystic Blue Cruises will cruise in most weather conditions all-year round. The dining room is climate controlled and the weather will not affect your cruise. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, the ship will remain dockside for the duration of the event.
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What are the Mystic Blue Cruises Passenger Terms & Conditions?
To view the Mystic Blue Cruises Passenger Terms & Conditions click on the following link.

Passenger Terms & Conditions

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